Privacy Policy | Visalo

Privacy Policy

✓ EU & UK GDPR Compliant

Last updated: August 2026

Visalo.xyz, Visalo.ie and Visalo.co.uk are operated by Nirvanta Technologies Inc, a company incorporated in New York, USA. By using any of our services, you agree to the terms of this Privacy Policy.

1. Who We Are

Nirvanta Technologies Inc is the data controller for all personal data collected through Visalo.xyz, Visalo.ie, and Visalo.co.uk. We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR) and the UK GDPR.

2. Data We Collect

  • Contact information (e.g. Telegram username, WhatsApp number, email address)
  • Usage data (e.g. alert preferences, notification interactions)
  • Payment information processed securely via our payment providers
  • Technical data (e.g. IP address, device type, browser) for security and analytics

3. How We Use Your Data

  • To deliver visa appointment alerts via Telegram and WhatsApp
  • To process payments and manage your subscription
  • To improve our service and monitor bot performance
  • To comply with legal obligations

4. Legal Basis for Processing

We process your data on the basis of (a) your consent, (b) the performance of a contract with you, and (c) our legitimate interests in providing and improving the service.

5. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We only share data with the following trusted software tools necessary to operate our service:

  • Stripe — payment processing (PCI-DSS compliant)
  • Telegram Tribute — subscription and payment management via Telegram
  • Meta (Facebook) — advertising measurement via the Meta Pixel on our website
  • Hosting, infrastructure, and analytics providers operating under appropriate data processing agreements

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us.

7. Your Rights (EU & UK GDPR)

You have the right to access, rectify, erase, restrict, or port your personal data. You also have the right to object to processing and to withdraw consent at any time. To exercise any of these rights, contact us at hello@visalo.xyz.

8. International Transfers

As Nirvanta Technologies Inc is based in the USA, your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place in accordance with GDPR requirements.

9. Cookies

Our website uses essential cookies to ensure proper functionality. We also use the Meta Pixel, which sets advertising and analytics cookies and reports your visit — and your clicks on our Telegram and WhatsApp join links — to Meta, so we can measure and improve our advertising. You can control this through your browser's cookie settings and through your Meta ad preferences.

10. Contact

For any privacy-related queries, please contact: hello@visalo.xyz